INTEGRAL DX Privacy Policy

Scope

Integral dx (“we”, “us”, or “our”) is responsible for the personal information described in this policy. This policy explains how we collect, use, and share information when you visit our website, place an order, or contact us.

1. Information We Collect

We collect information you provide, including your name, email address, telephone number, billing and shipping addresses, account information, order details, and customer-service communications.
We also collect information about your device and website activity, including your IP address, browser information, online identifiers, approximate location, pages and products viewed, and shopping activity. Collection through optional cookies and similar technologies is subject to your choices.
Payments are processed by authorize.net. We receive Name, Card Information & Billing Address. We also receive payment confirmations, delivery updates, and website analytics from the providers supporting those services.
Information identified as required during checkout is necessary to process your payment and fulfill your order. Without it, we may be unable to complete your purchase.

Stock Listings

Indentifiers

Name, email address, mailing address, account identifier, IP address, device identifiers
Customer-record information under California Civil Code § 1798.80(e)
Contact information and payment information received by us
Commercial information
Purchases, shipping-cart contents, returns, warranty records
Internet or other electronic-network activity
Browsing history, searches, website or advertising interactions
Geolocation data

Approximate location derived from an IP address

Professional or employment-related information
Employers and job titles for business customers
Audio, electronic, visual, or similar information
Customer-service recordings, photographs submitted by customers

Sensitive personal information

Account logins combined with passwords or other credentials allowing account access, qualifying financial-account or payment-card access information

We do not have actual knowledge that we sell or share personal information of consumers under 16 years of age.

2. How We Use Information

We use personal information to process and deliver orders, administer accounts, handle returns, answer questions, send order-related communications, maintain website security, prevent fraud, and meet legal obligations.

With your consent, we also use information to remember preferences, analyze website traffic, and deliver and measure personalized advertising.

Where the GDPR applies, our legal bases are:

  • Contract: Providing the products and services you request.
  • Legitimate interests: Maintaining essential website operations, preventing fraud, managing business-customer relationships, and protecting legal rights, where those interests are not your rights.
  • Legal obligations: Meeting applicable legal requirements.
  • Consent: Conducting the optional analytics and advertising activities described in this policy.

Sensitive Personal Information
We use and disclose sensitive personal information only as reasonably necessary to provide the products and services you request, maintain security, prevent fraud, and perform other purposes permitted by the CCPA without offering a right to limit. We do not use or disclose sensitive personal information for other purposes.

3. How We Share Information

We provide relevant contact, account, transaction, and customer-service information to providers supporting website hosting, payments, order fulfillment, delivery, security, and customer support, as needed for their roles. With your consent, we share online identifiers, browsing activity, and purchase events with the analytics and advertising partners named in our Cookie and Partner Details. Those details explain their purposes and whether they combine information from our website with information collected elsewhere. We also disclose information when legally required or otherwise lawfully necessary to prevent fraud, address security incidents, or protect legal rights. Advertising disclosures can constitute a “sale” or “sharing” of personal information under applicable privacy laws, even when no money is exchanged. You may exercise applicable opt-out rights through Your Privacy Choices.
Business-Purpose Disclosures
During the preceding 12 months, we disclosed online identifiers, browsing activity, and purchase events to Google for Analytics and Advertising.
Sales and Sharing
We have not sold or shared personal information, as those terms are defined by the CCPA, during the preceding 12 months.

4. Cookies and Privacy Choices

We use essential cookies and similar technologies to operate the website, maintain your shopping cart, support checkout, and provide necessary security.

Optional cookies and tracking remain disabled until you consent. Our banner allows you to accept optional cookies, reject them, or choose by purpose. You may change your choices or withdraw consent anytime through Your Privacy Choices. Rejecting optional cookies will not prevent you from using basic shopping and checkout functions. Our Cookie and Partner Details identifies the technologies, providers, purposes, and durations.

Where required by law, we honor recognized opt-out signals, including Global Privacy Control. You can enable these signals through a supported browser or extension. We apply the request to your browser or device and associated profiles and, when we can identify you, to your account and other associated information as required by law.

Our response to older browser “Do Not Track” signals is A banner will replace OPT-IN banner stating “Do Not Track Signal Has Been Honored”.

You may unsubscribe from promotional emails through the unsubscribe links. Necessary order and account communications may continue.

5. Retention, Security, and International Processing

Retention. We retain account information for as long as they are a customer +7 years, order and payment records for [7 years] customer communications for 7 years, technical logs for 1 month, and privacy-choice and request records for 7 years. Retention of tracking information is described in Cookie and Partner Details.

When information is no longer needed, we delete or appropriately de-identify it, subject to applicable legal requirements.

Security. We use reasonable safeguards to protect personal information and limit access to personnel and providers who need it for authorized purposes.


International processing. Information is processed in USA. Where international transfers require a legal transfer mechanism or safeguards, we rely on not allowing international processing. Contact us for information about those safeguards or copies where applicable.

6. Your Rights and Requests

Depending on applicable law, you may have rights to access your information; obtain information about its sources, uses, and recipients; correct or delete information; receive a portable copy; restrict or object to processing; or withdraw consent. Withdrawing consent does not affect processing lawfully completed before withdrawal.
You may also have rights to opt out of sales, sharing, targeted advertising, or certain profiling; limit specified uses of sensitive information; obtain the identities of specific third-party recipients; and request explanations or review of certain automated decisions.
To submit a request, contact Matthew Walz, matthew.walz@ritalka.com, 320-435-0003. An authorized representative may submit a request on your behalf where permitted. For requests requiring verification, we may confirm your identity by matching information against our records or confirming control of your account. We may also verify a representative’s authority. We do not require verification for opt-out requests where prohibited by law.
We respond within applicable legal deadlines and explain any permitted extension or denial. Where an appeal right applies, contact us using the same methods and identify your request as an appeal. We will review it and explain the outcome and any further complaint options.
You may contact us with privacy complaints or exercise any right to complain directly to the appropriate privacy regulator. We will not unlawfully discriminate against you for exercising your rights.

California Privacy Rights
Subject to applicable exceptions, California residents have the right to request information about the categories and specific pieces of personal information we collected about them, the sources of that information, our collection and disclosure purposes, and the categories of recipients. They may also request deletion or correction of their personal information and opt out of its sale or sharing.

Where applicable, California residents may also limit specified uses and disclosures of sensitive personal information. We will not unlawfully discriminate or retaliate against anyone for exercising these rights.

To submit an access, deletion, or correction request, email or call the contact listed below. To opt out of sales or sharing, use Do Not Sell or Share my Personal Information.

7. Changes to This Policy

This policy is subject to change from time to time. We will notify affected users of material changes through updated posting on our website and any required consent will be obtained before beginning the affected processing.

8. Contact Us

Integral dx, Inc.

Privacy Contact: Matt Walz

Address: 121 North 1st Street, Montevideo, MN 56265

Email: matthew.walz@ritalka.com

Telephone: 320-435-0003

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We use cookies to personalize content, provide social media features, and analyze our traffic. We also share information about your use of our site with our analytics partners. You can change your preferences at any time. For more information, please see our privacy policy. Privacy Policy